We totally understand that you're going to have plenty of questions before your big day, so to make it easier on you here is a list of some of the more common questions we get asked. If you don't find exactly what you're looking for, just email your coordinator and we'd be happy to help!

 

When can vendors and/or myself start setting up?

Your load in time is at the start of your rental time. You can add additional time the morning of, or the day before (if available) for a fee. Load-in and pick-ups should always take place through the back door, and during your rental time. No items can be left behind unless previously agreed upon with your coordinator.

What tables and chairs are included?

Your rental includes

6 8ft custom farm tables

20 60" round tables (seat 8-10)

200 Fruitwood Folding Chairs

Additional folding banquet tables, 60" round tables, and chairs are available for rent.

We also have 2 booster seats, but we do not offer highchairs. You will need to arrange for highchairs to be rented from a third party, or for the parents of the child to bring in their own portal highchair.

How many guests can Mercantile Hall accommodate?

We can hold up to 250 guests for a sit down dinner. Keep in mind that this is our absolute max and depending on your needs for the main room, (Band vs DJ vs MC, buffet, sitting area etc,) the number may have to be lower. We also never recommend inviting more then what your venue can hold. 

Does Mercantile Hall have air conditioning and heating?

Absolutely! We adjust the temperature throughout the evening so it's never too cold during dinner, and it's cooler when you hit the dance floor.

Are any additional furnishings included?

No, however we do work with some amazing vintage rental companies that will help bring your vision to life!

Is the Dressing Suite included in the rental fee, and do we have access throughout the day?

Yes! The room is yours throughout your entire rental period. We recommend using the front room for added space for hair and makeup, and then using the bridal suite in the evening to lock up gifts and personal items for your wedding party. We can provide you with a key, however it is up to you and your bridal party to be responsible for the items in the dressing suite, and to keep the door locked.

Who from Mercantile Hall will be there during my event? What is their role?

You will be assigned a coordinator to work with you throughout your planning process and the day of. They are there to oversee vendor-setup, hall maintenance, and orchestrate the room flip if needed. Unless you have added a coordinator package, they are not there to set-up or take down your decorations so you will need to assign a point person to help you. How much you bring in, the time needed to set the room will vary. Adding a coordinator package will alleviate that burden and allow all of your friends and family to enjoy the event with you.

Where do my guests park?

All of our parking in Burlington is completely free! We have a parking structure for over 200 spaces right around the corner, plus ample street parking, and a public lot behind The Merc. Please be aware that there is a small lot directly behind our building for the Chase Bank next door, your guests should NOT park in their spaces, as they could possibly be towed.

Can I use my own caterer?

Yes, but only with approval by Mercantile Hall. There is also a $500 insurance fee applied.

Do you offer a cash bar for weddings?

No, all of our amazing bar packages are already all-inclusive and are sure to wow your guests at an amazing rate to you! Plus, they include bartenders and don't have a set time frame.

When is last call?

Half hour before the end of your event. If you have a band that may require a longer tear down time then the hour allowed, you may want to consider ending your event earlier. All guests must leave by the conclusion of your rental time, or you will be subject to an additional fee of $50 for every 15 mins. It's important that you arrange for your DJ/Band/MC or anyone you have in charge at the end of the night, to make the appropriate announcement(s) so that your guests know it's crucial that they exit.

Do you have an in house sound system? What's included in your MC package?

We sure do! We're very proud of our state of the art sound system, which has been customized for our amazing and unique acoustics. Our in house MC service is based on an hourly rate, and has full access to our sound system, and mics. We'll work with you to customize your playlist and announce your grand march, speeches, last call, and anything in between. 

Tell us the music you love, the songs you hate, special dances, and anything else you've got in mind. Otherwise, leave it to us, and we'll be sure to keep the party going until the lights come up.   $400 for 4 hours ($100 each additional hour) Please note that to access our in house sound system for any portion of your event, you need to request our in-house MC package, or pay a fee to use the mics connected to the sound system.

Can I hang decor from the walls/ceiling at Mercantile Hall?

Nothing can be put onto the painted walls. For your safety, anything that needs to be hung not only needs to be approved by Mercantile Hall, but must be done by our staff or third party rental companies. A standard hanging fee of $100 will be applied, to cover the cost of additional time and staff needed by Mercantile Hall. 

Will linens be set when I arrive?

Yes!  All linens rented through Mercantile Hall will be set before your arrival. We highly recommend using our linen provider to prevent you from needing to pick up linens from your caterer ahead of time, or waiting on them to arrive to set them out. Most caterers do not arrive until 3:00 or later, which will delay your florists and other decor from being setup ahead of time. We also do not add a markup to our linens, so whatever they charge us, we charge you!

How long do I get for clean up after my event?

1 hour after your rental time.  If your vendors are here past the allowed time frame, a fee will be charged to the card on file based on $100 for every 15 minutes. Additional time may be arranged ahead of time.